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How does FUTEK estimate the Shipping Cost?
We estimate the shipping cost per your order size and destination. The estimator only gives a close estimation, and the actual cost will be calculated further once you proceed to order.
Can I use my own shipping account?
Yes. If you have a shipping account with us, please enter the account number and carrier during the checkout process so that the shipping cost will be charged to your account.
Who will be the Shipping Carrier?
FUTEK will use the carrier that we believe offers the best value and delivery to our customers. If you have a shipping account and want to use that account, we will use your designated carrier for your order. Please enter Shipping Account # once you proceed to order.
Can I add Insurance to my order?
Yes. Once you Proceed to Order, you will be given the option of adding insurance to the order in Preferences. The insurance is based on the total value of your order (shipping and tax not included).
Is there an order maximum quantity?
There is no maximum limitation but we do recommend our high volume customers to contact us for their first order.
Can I change the order information online once an order has been placed?
No. Once the order has been placed, it can only be cancelled or changed by contacting FUTEK. This may result in cancellation fees, please call us for details.
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Can I place an order through a representative/reseller?
Absolutely! Your regional sales representatives/resellers are here to help you with all your needs. Find a sales representative/reseller in your region. If there is no representative/reseller for your region, please place your order directly with FUTEK.
What services does FUTEK offer?
FUTEK offers calibration services, including repair or recalibration. FUTEK also provides services for machining or strain gauge design.
What’s the quick add feature in the cart?
The quick add allows users who know their FSH # to quickly insert it into the cart without browsing under our products and service page. This is ideal for repeat customers who order the same parts.
Who can I contact for a new quote? (How do I get a quote?)
You have the option of creating a quote online. Your account manager will contact you shortly to verify the details of the quote. If you want to get a quote over the phone or email, contact us at:
Toll Free: (800) 23-FUTEK
Phone: (949) 465-0900
E-mail: futek@futek.comIs there a set time for placing an order online?
No. The online shop is open 24/7.
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