To place an online order, the first step is to create an account with FUTEK. Once your account has been created you begin placing an order (the function to create a quote is identical).

For this example, we will use FUTEK’s LSB200 (1 lb capacity, #4-40 Thread) as our selected sensor to purchase. Part 1 of this exercise will discuss the various ways you can find this particular model. If you are already familiar with how our search engine works, please proceed to part 2, where we will discuss how to place the order once a product has been selected.

Part 1: Finding your product

As mentioned in the introduction, we will spend part 1 on how to properly use the search features. In our example, we selected to look for the LSB200 (1 lb capacity, #4-40 Thread). The easiest way to find your product is to enter the item number of the product (this number begins with the code of FSH, MCP or GOD). Typically, our repeat customers and representatives utilize this feature as it directs you quickly to the desired part. The item number for the LSB200 (1 lb capacity, #4-40 Thread) is: FSH00091

This item number can be entered into the search field on the top right portion of our web page. It does not matter which section of our website you visit, as this search feature is available on all sections. Once you press “enter” or click on the search button, our database will locate the precise product that is related to the item number. In this case, the proper LSB200 page will appear You can also add products to your shopping cart by simply entering in the item number in the “My Cart” page. The “my cart” link is located on the top right section of the website. Once you are on the “my cart” page, you enter the item number in the field search provided and press “enter” or click on the “add” button. This will automatically add the product to your shopping cart. Please keep in mind that the quantity is automatically set at 1 and the product is not modified. However, these options can be easily adjusted with the “modify package” or “change quantity” feature.

The alternative option for finding a specific model is using the search filters. The search filters are divided into two categories: Quick and Advanced. The quick filters will sort through available models through a category description, capacity requirement, or load direction. The advanced filters provide more choices such as critical dimensions, prices, cables, materials, etc. The search filters will help you drill down towards the precise model you are looking for. With each filter selection you make, your sensor options become more precise, ultimately leading you to towards a small selection of products. Example: If we select the quick search filter “1 lb“, the search filter will display 7 models, the LRM200, LBB200, LLB390, LRF400, LSB200 and the LSM250. By continuing to use the remaining filters, you can narrow down the results.

Part 2: Ordering

1. Once you have successfully located the product you would like to order, you will need to specify the quantity required and press the “buy/quote now!” button.
2. After the quantity has been specified, you may be provided with the option of adding an instrument (you may not always have this option). Should you require an instrument, you will need to verify the quantity and press “continue”. If you do not wish to order any instruments, you need to leave the quantity fields as “0”.
3. Once you select an instrument, you will also be offered the option of adding a service to your configuration (you may not always have this option). Services include calibration options that FUTEK provides. Once again, you will need to specify the quantity required. If you do not want a service added to the configuration, make sure the quantity fields remain at “0”.
4. Following the service option you will be offered the related “accessories” (you may not always have this option). Similar to the previous menus, you will be asked to select a quantity. To continue without any accessories, you will need to leave the quantity field “0”.
5. Once you press continue, a “Verification” screen will appear to show the full system you have created. If you need to change any fields, pressing the “back” button will allow you to go back and make changes. If you press “continue”, the package is successfully added to your cart.
6. Finally you will reach the “My Cart” page where you will see your product (completely configured per your request) shown. You may continue to add additional parts (“keep shopping” feature), clear your cart (removes all parts), or to place an order/quote.
7. As you select “proceed to order”, the Log In page will appear asking for your user name (e-mail) and password.
8. As you log in, the ship to, bill to addresses, payment type, preferences, and order summary will appear. Here are a few things to keep in mind:
• For your payment process: net 30 customers have to be approved before they are granted this option.
• Your order total includes the shipping and handling cost.
9. Once you click submit, your order will be processed by our Sales Team and appear in your “Account Overview” (located on the My Futek tab on the left hand side).

You can enter a FUTEK item Number into any available search field and our search engine will bring up the related product. If you would like to perform a broad search such as all products beginning with “Load” or “FSH”, type it into the search box and the results will appear in a listed format.

No. Configuring a system helps but it is not mandatory.

Yes. After selecting the sensor, you will be given a list of instruments that can be used with this sensor. Find the instrument you need and enter the quantity you require. Then you will be asked to select the services that apply to this instrument and your system. After selecting, click Continue to go to cart. To abandon your selection, please click Cancel Configuration.

Yes. Please go to the Accessories section in Product & Services to find the accessories you need and then add to cart.

We estimate the shipping cost per your order size and destination. The estimator only gives a close estimation, and the actual cost will be calculated further once you proceed to order.

Yes. If you have a shipping account with us, please enter the account number and carrier during the checkout process so that the shipping cost will be charged to your account.

FUTEK will use the carrier that we believe offers the best value and delivery to our customers. If you have a shipping account and want to use that account, we will use your designated carrier for your order. Please enter Shipping Account # once you proceed to order.

Yes. Once you Proceed to Order, you will be given the option of adding insurance to the order in Preferences. The insurance is based on the total value of your order (shipping and tax not included).

There is no maximum limitation but we do recommend our high volume customers to contact us for their first order.

No. Once the order has been placed, it can only be cancelled or changed by contacting Futek. This may result in cancellation fees, please call us for details.

FUTEK offers online promotions and incentives for our web orders. Please contact us to see if you qualify for any online discounts.

Absolutely! Your regional sales representatives/resellers are here to help you with all your needs. Find a sales representative/reseller in your region. If there is no representative/reseller for your region, please place your order directly with FUTEK.

FUTEK offers calibration services, including repair or recalibration. FUTEK also provides services for machining or strain gauge design.

The quick add allows users who know their FSH # to quickly insert it into the cart without browsing under our products and service page. This is ideal for repeat customers who order the same parts.

You have the option of creating a quote online. Your account manager will contact you shortly to verify the details of the quote. If you want to get a quote over the phone or email, contact us at:
Toll Free: (800)-23-FUTEK
Phone: (949)-465-0900
E-mail: futek@futek.com

No. The online shop is open 24/7.

To schedule a blanket order, please contact the FUTEK Sales Team at (949)465-0900.

You can contact us at:
Toll Free: (800)-23-FUTEK
Phone: (949)-465-0900
E-mail: futek@futek.com

Yes, Visa, MasterCard, and AMEX.
Unfortunately we only accept company checks.

33-0688872

62-297-8732

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3674

You need to submit your application together with three credit references and one bank to us at sales@futek.com . Once your credit has been verified, you will be qualified for NET30. Please contact us for further information at:
Toll Free: (800)-23-FUTEK
Phone: (949)-465-0900
E-mail: futek@futek.com

Additional copies may be requested by e-mail or by contacting us at:
Toll Free: (800)-23-FUTEK
Phone: (949)-465-0900
E-mail: futek@futek.com

You can check the status of your online order by logging into your account.

For US we offer Ground, Next Day, 2-Day and 3-Day. For international, we offer Economy and Expedited.

Partial shipment is offered to customers that have placed orders for several products but only a limited amount is available for shipping. In such cases, we offer to ship out what is available until the remainder of the order becomes available. Partial shipment order option is always confirmed with customers prior to shipping.

Yes. For those who are placing their orders online, an “insure shipment” option will appear once you have configured your entire order. If you are placing your order by phone, our sales associate will go over such options with you.

FUTEK will ship to anywhere in the world (and by anywhere, we mean anywhere a reliable postal carrier is willing to ship to). Shipping methods include: ground, expedited 3 day, expedited 2 day, expedited next day for shipment within US; Economy and Expedited for shipping to other countries and regions. Our carriers include FedEx, USPS, UPS, and DHL.

Yes.

For deleting your online account, you will need to contact FUTEK at (800)-23-FUTEK or 949-465-0900.

Any information in your Futek online account is encrypted and secured in our highly protected server in house. We will never allow any third party to access the information unless authorized by you.

Fill out an Info Request form with detailed mailing address and we’ll send you our latest catalog. You can also download our latest catalog in PDF.

You can contact us directly at (800)-23-FUTEK or fill out a request form letting us know what category of sensors you require and we will help you find the precise product for your application.

Please go to FUTEK Upcoming Events, and click on Request Tickets for the show you plan to visit to get ticket information. You can also contact us directly at (800)-23-FUTEK or fill out a request form letting us know what show you would like to attend and we’ll take care of the rest.

We can easily help you with this transition. Contact a FUTEK Sales Representative at (800)-23-FUTEK.

Most FUTEK products are designed and manufactured in our Irvine Facility (Southern California, USA), however, we do work with German and French manufacturers for a portion of our Torque and Pressure sensors.

FUTEK Sensor products are used in various applications and we pride ourselves on the broad experience we have. In our application section, you can find the applications of our sensors and systems by Industry and Sensor Type. However, we highly encourage our customers to contact us to discuss specific requirements as each application has its own unique needs.

Certainly! We will take every measurement we can to make sure our products are suited for your applications. If a standard product or a modified product is not available, we will custom build a sensor per your exact specifications. Please contact us directly and talk to our engineers.

Yes! FUTEK is well known in the industry for working with customers to deliver custom sensor solutions. Please contact us directly and talk to our sales representatives.

FUTEK is located in Irvine, California, USA.
Address
10 Thomas
Irvine CA 92618

FUTEK is privately owned by Javad Mokhbery and Mohammad Mokhberi. The founding partners have been owners of FUTEK since 1988 when it was established.

If you would like to represent FUTEK’s products, please contact us and we will gladly discuss our business vision and find opportunity that may suit you.

If you would like to join FUTEK’s Alliance Program, please contact us and we will gladly discuss our business vision and find opportunity that may suit you. You can also visit our Alliance Program on our site for further information.

FUTEK will gladly review any candidates that are interested in joining our team. Please find the latest job postings at Career Opportunities. Should your experience suit our needs, we will contact you.