Privacy Policy


FUTEK Advanced Sensor Technology, Inc. (FUTEK) is committed to protecting the information of users who access FUTEK's Website ("Website"), order Services on the Website, or use our Software Products. This Privacy Policy describes FUTEK's privacy practices in connection with its Website and other aspects of its business, including its offline interactions with consumers. This Privacy Policy also describes the rights and choices available to consumers with respect to their information. FUTEK may provide additional or supplemental privacy policies to individuals for specific interactions at the time it collects personal information, such as employment interactions or collection of credit information. These supplemental privacy policies will govern how FUTEK may process the information in the context of the specific interaction.

Please review this Privacy Policy carefully before accessing FUTEK's Website and/or using its services. Your use of FUTEK's Website constitutes your agreement to this Privacy Policy. By accepting the terms of this Privacy Policy, you are consenting to the collection and processing of all personal information provided by you through your use of the Website, software, and sharing of such information in accordance with the terms of this Privacy Policy.

Types of Information We Collect

FUTEK may collect the following information directly from you -- either online, by phone, or in person:

  • Personal identifiers and contact data, such as your first and last name, gender, e-mail and mailing addresses, professional title, company name, and password when you create an account.
  • Transaction and payment information, such as when you order Services on the Website and provide us or a third-party service provider with the information necessary to complete the transaction, including your name, credit card information, billing information and shipping information.
  • Professional and employment-related data, such as your employer;
  • Customer record information, such as purchasing activity, product preferences, and reasons for purchasing a product.
  • Usage and computer hardware specifications when you use our Software Products, including but not limited to, SENSIT Test and Measurement Software.
  • Internet and network activity data, such as your browsing activity, search history, IP address, and dates/times you access our Website or services.
  • Other information you provide us, such when you contact our customer service team, when you engage with our social media platform, or when you otherwise interact with us.

We also collect non-identifiable data (such as browser type and device type) and aggregate data sets that show us group-level data and trends about our users and guests. This information does not contain any individual-level data and cannot be used to identify you.

How We Collect Your Personal Information

The personal information we collect is obtained directly from you -- either online, by phone, or in person. We also collect personal information automatically through your use of our Website as well as through our third-party service providers.

Information Collected through Automated Means:

To make our Website and services more useful to you, we may use automated technology such as cookies and other tracking software to collect personal information from your computer system or mobile device. We may collect the following information:

  • Browser type, operating system, and version
  • Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit.
  • Browsing information, such as pages you view and the links you click, and whether you access our website via a social media site

Your browser settings may allow you to automatically transmit a "Do Not Track" signal to websites and online services you visit. Because there is no consensus among industry participants as to what "Do Not Track" means in this context, like many websites and online services, FUTEK currently does not alter its practices when it receives a "Do Not Track" signal from a visitor's browser.

Information We Obtain from Other Third Parties:

We may collect, and we allow third parties to collect, information about how you use and interact with our Website and services. For example, we use Google Analytics, Olark Live Chat, and Sales Force by Pardot. These business partners may share your contact information with us if you have expressed interest in learning specifically about our products or services, or the types of products or services we offer. We may obtain your personal information from other third parties, such as marketing partners, publicly available sources and data providers

Why we Collect Information

When we collect your personal information, we may use your personal information or disclose your personal information to third parties in the following instances:

  • To present our products and services to you and to customize, improve, and develop content and functionality that helps us better serve your needs.
  • To operate our business and provide services and products requested by you.
  • For customer service and to troubleshoot problems.
  • To facilitate better communication between us and you.
  • To prevent, detect, and investigate prohibited or illegal activities, such as claims of copyright infringement and security breaches.
  • To send emails and other communications that display content that we think will interest you, such as news about our products, services, and promotions.
  • To generate statistical information about how users interact with our Website and software and conduct analyses to support, improve, and enhance our Website and software.
  • To carry out our obligations and protect our rights arising from any contracts entered in to between you and us.
  • To protect the safety, security, and legal rights of other users of our products and services.
  • To send you important administrative information regarding our products and services.
  • To fulfill any other purpose for which you provide information to us or to which you consent.

Sharing Personal Information

We do not sell personal information to third parties.

In order for us to provide our products and services to you, we share some of your personal information with trusted third-party service providers. When we disclose personal information to a service provider, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

We also disclose non-private, deidentified, aggregate or otherwise non-personal information with third parties, including online advertising companies to deliver targeted advertising about other products and services for marketing purposes. You may opt-out of receiving marketing messages by using the opt-out mechanisms and links provided in each message.


"Cookies" are small data files which are transferred from our website to your computer's hard drive. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. We also use Cookies and URL information to gather information regarding the date and time of your visit and the information for which you searched and which you viewed. Some of the cookies are strictly necessary for the functionality of the site while others are used to enhance the performance and your use experience.

By continuing to browse the website, you are agreeing to our use of cookes. You may alternatively set your browser to block cookies within your browser settings. Please note that blocking cookies or deleting information contained in cookies may interfere with your interaction with our website. 

Google Analytics

Our Website uses Google Analytics, a web analytics service provided by Google, Inc. (Google) to aggregate and analyze data about your use of our Website. The information generated by the Cookie about your use of our Website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our Website, compiling reports on Website activity for Website operators and providing other services relating to Website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. To learn more about how Google collects and processes data, you may review its policy at

Notice Regarding Children

FUTEK does not knowingly collect or use any personal information from children younger than 13. We do not knowingly allow children to order our products, communicate with us, or use any of our online services. If we learn that a minor has submitted information about himself/herself to us, we delete it as soon as possible. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.

Retention of Personal Information

In general, we will only retain your personal information for as long as is necessary for the purposes described in this Privacy Policy. This means that the retention periods will vary according to the type of information and the reason that we have the information.

Third-Party Sites

FUTEK's Website and communications through the Website may contain links and pointers to other third-party websites, including, without limitation, business and advertising partners. This Privacy Policy does not apply to these third-party websites, and we are not responsible for the privacy practices, policies, or content of any such third-party websites, even if you link to them through FUTEK's Website. We have no control over how such third-party websites collect or use personal information, and we have no responsibility for any personal information you provide or content you post on such third-party websites. We encourage you to read and understand the privacy policies of any third-party websites that you visit.

Website Security

We maintain reasonable physical, electronic, and procedural safeguards designed to help us protect your nonpublic Personal Information against loss, misuse, disclosure and alteration. For example, we use Secure Socket Layer (SSL) technology to encrypt your credit card information when you purchase products through our Website.

When you establish an account at FUTEK, you choose a password to help protect your account information. A password is only as strong as you make it: you should select a unique password and keep it safe. You may change your password as often as you wish.

While we endeavor to use reasonable efforts to safeguard the confidentiality of your information, the Internet is not totally secure. Due to the possibility of transmission errors, hacking or other unauthorized third-party activities, we cannot guarantee that data related to the services will remain secure. If we become aware of a security breach involving such data, FUTEK will make all legally required disclosures, consistent with our ability to determine the scope of the breach, our need to restore the integrity of the system and the needs of law enforcement.

Your Rights with Respect to Personal Information

Depending on where you reside, you may have certain rights with respect to your personal information.

Nevada Privacy Rights

Nevada residents have the right to submit a verified request directing us not to sell their personal information. If you are a Nevada resident, and would like to submit such a request, please send your request to

Your California Privacy Rights

If you are a California resident, you have certain privacy rights under the California Consumer Privacy Act ("CCPA") regarding your personal information. However, these rights are not absolute, and, in certain cases, we may decline your request as permitted by law.

Information: You can request the following information about how we have collected and used your personal information during the past 12 months:

  • The categories of personal information that we have collected.
  • The categories of sources from which we collected personal information.
  • The business or commercial purpose for collecting and/or selling your personal information.
  • The categories of third parties with whom we share personal information.
  • The specific pieces of personal information we collected about you.
  • If we sold your personal information, a list identifying the personal information categories that each category of recipient purchased.
  • If we disclosed your personal information for a business purpose, a list identifying the personal information categories that each category of recipient obtained.

Access: You can request a copy of the personal information that we have collected about you during the past 12 months.

Deletion: You can ask us to delete the personal information we have collected from you.

Opt-out of Sales: If we sell your personal information, you can opt-out. In addition, if you direct us not to sell your personal information, we will consider it a request pursuant to California's "Shine the Light" law to stop sharing your personal information covered by that law with third parties for their direct marketing purposes.

Nondiscrimination: You are entitled to exercise the rights described above free from discrimination. This means we will not penalize you for exercising your rights by taking actions such as denying you services; increasing the price/rate of services; decreasing service quality; or suggesting that we may penalize you as described above for exercising your rights.

How to Exercise your Rights

You may exercise your California privacy rights by contacting us by phone at (949) 465-0900 or by email at

Only you, or a person you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. We will need to confirm your identity and California residency to process your requests to exercise your information, access, or deletion rights. We cannot process your request if you do not provide us with sufficient detail to allow us to verify your identity and understand and respond to the request.

You may only make two requests over a 12-month period. FUTEK will respond to your request within 45 days of receiving the request and will provide information from the 12-month period prior to your request. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.

FUTEK's Right to Deny your Request

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to: complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you; detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities; debug products to identify and repair errors that impair existing intended functionality; exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided by law; enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us; comply with a legal obligation, exercise or defend legal claims; or make other internal and lawful uses that information that are compatible with the context in which you provided it.

Rights for Individuals Within the European Economic Area

FUTEK is a global brand and thus may conduct business with individuals from within the European Economic Area (EEA). In order to carry out business with our customers within the EEA, FUTEK processes the personal information of individuals residing within the EEA pursuant to the provisions set forth above in this Privacy Policy.

FUTEK collects its users' personal information who reside within the EEA who access FUTEK's Website for the following reasons:

  • Where it is pursuant to your consent;
  • Where it is necessary for the performance of the contract between you and FUTEK;
  • Where it is necessary to comply with legal requirements;
  • Where it is necessary for our legitimate interests;
  • Where it is to perform a task carried out in the public or substantial public interest;
  • Where it is legally required and we have no other valid legal basis to process personal information, we will use consent by our customers without affecting the lawfulness of processing based on consent before its withdrawal.

Right to Withdraw Consent

You have the right to withdraw your consent to any processing that we conduct solely based on your consent (such as sending direct marketing materials to your personal email account). You may withdraw your consent to marketing activities by following the instructions on any marketing emails, or contacting

International Data Transfers

For individuals in the EEA, we may transfer the personal information we collect about you pursuant to the purposes described in this Privacy Policy to countries that have not been found by the European Commission to provide adequate protection. In particular, we transfer your personal information to the United States. When we do transfer your personal information outside of the EEA, we will take proper steps to ensure that your information is protected in accordance with this Privacy Policy.

Automated Decision-making

FUTEK does not engage in automated decision-making.

Controller of Personal Information

FUTEK is the "data controller" when processing personal information.

Individual Rights for Consumers in the EEA

All individuals residing with the EEA have the following data protection rights:

  • The right to access: You have the right to request FUTEK for copies of your personal data. We may charge a small fee for this service.
  • The right to rectification: You have the right to request that FUTEK correct any information you believe is inaccurate. You also have the right to request FUTEK to complete information you believe is incomplete.
  • The right to erasure: You have the right to request that FUTEK erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that FUTEK restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to FUTEK's processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that FUTEK transfer the data that we have collected to another organization, or directly to you, under certain conditions.

When we receive a request to exercise one of these rights, we will indicate what personal information we require from you to validate your identity. We will also provide information on the action we intend to take in accordance with applicable law.

We will respond to your request as soon as possible and no later than 30 days from receipt of the request. In certain circumstances, this time may be extended by an additional two months, for example where requests are complex or onerous. You may always contact us at If you believe our collection and processing of personal information violates applicable law, you may submit a complaint with a supervisory authority.

Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy at our discretion at any time. When we make changes to this Privacy Policy, we will post the updated Policy on the Website and update the Policy's effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such change.

Contact Information

If you have any questions about this Privacy Policy or to request corrections, amendments, or deletions to any personal information that you have provided to us, please contact us at call us at (949) 465-0900. FUTEK will use reasonable efforts to supply you with requested personal information and correct any factual inaccuracy or delete your personal information from our databases. To honor your request, we will need the exact information you wish to correct, amend, or delete.

If you are located in the European Economic Area ("EEA") and have questions or concerns regarding the processing of your personal information, you may contact FUTEK by email at

Effective Date: January 22, 2020

Last Reviewed Date: April 26, 2021

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