FUTEK may collect the following information directly from you -- either online, by phone, or in person:
We also collect non-identifiable data (such as browser type and device type) and aggregate data sets that show us group-level data and trends about our users and guests. This information does not contain any individual-level data and cannot be used to identify you.
The personal information we collect is obtained directly from you -- either online, by phone, or in person. We also collect personal information automatically through your use of our Website as well as through our third-party service providers.
Information Collected through Automated Means:
To make our Website and services more useful to you, we may use automated technology such as cookies and other tracking software to collect personal information from your computer system or mobile device. We may collect the following information:
Your browser settings may allow you to automatically transmit a "Do Not Track" signal to websites and online services you visit. Because there is no consensus among industry participants as to what "Do Not Track" means in this context, like many websites and online services, FUTEK currently does not alter its practices when it receives a "Do Not Track" signal from a visitor's browser.
Information We Obtain from Other Third Parties:
We may collect, and we allow third parties to collect, information about how you use and interact with our Website and services. For example, we use Google Analytics, Olark Live Chat, and Sales Force by Pardot. These business partners may share your contact information with us if you have expressed interest in learning specifically about our products or services, or the types of products or services we offer. We may obtain your personal information from other third parties, such as marketing partners, publicly available sources and data providers
When we collect your personal information, we may use your personal information or disclose your personal information to third parties in the following instances:
We do not sell personal information to third parties.
In order for us to provide our products and services to you, we share some of your personal information with trusted third-party service providers. When we disclose personal information to a service provider, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
We also disclose non-private, deidentified, aggregate or otherwise non-personal information with third parties, including online advertising companies to deliver targeted advertising about other products and services for marketing purposes. You may opt-out of receiving marketing messages by using the opt-out mechanisms and links provided in each message.
By continuing to browse the website, you are agreeing to our use of cookes. You may alternatively set your browser to block cookies within your browser settings. Please note that blocking cookies or deleting information contained in cookies may interfere with your interaction with our website.
Our Website uses Google Analytics, a web analytics service provided by Google, Inc. (Google) to aggregate and analyze data about your use of our Website. The information generated by the Cookie about your use of our Website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our Website, compiling reports on Website activity for Website operators and providing other services relating to Website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. To learn more about how Google collects and processes data, you may review its policy at https://policies.google.com/technologies/partner-sites.
FUTEK does not knowingly collect or use any personal information from children younger than 13. We do not knowingly allow children to order our products, communicate with us, or use any of our online services. If we learn that a minor has submitted information about himself/herself to us, we delete it as soon as possible. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.
We maintain reasonable physical, electronic, and procedural safeguards designed to help us protect your nonpublic Personal Information against loss, misuse, disclosure and alteration. For example, we use Secure Socket Layer (SSL) technology to encrypt your credit card information when you purchase products through our Website.
When you establish an account at FUTEK, you choose a password to help protect your account information. A password is only as strong as you make it: you should select a unique password and keep it safe. You may change your password as often as you wish.
While we endeavor to use reasonable efforts to safeguard the confidentiality of your information, the Internet is not totally secure. Due to the possibility of transmission errors, hacking or other unauthorized third-party activities, we cannot guarantee that data related to the services will remain secure. If we become aware of a security breach involving such data, FUTEK will make all legally required disclosures, consistent with our ability to determine the scope of the breach, our need to restore the integrity of the system and the needs of law enforcement.
Depending on where you reside, you may have certain rights with respect to your personal information.
Nevada Privacy Rights
Nevada residents have the right to submit a verified request directing us not to sell their personal information. If you are a Nevada resident, and would like to submit such a request, please send your request to firstname.lastname@example.org.
Your California Privacy Rights
If you are a California resident, you have certain privacy rights under the California Consumer Privacy Act ("CCPA") regarding your personal information. However, these rights are not absolute, and, in certain cases, we may decline your request as permitted by law.
Information: You can request the following information about how we have collected and used your personal information during the past 12 months:
Access: You can request a copy of the personal information that we have collected about you during the past 12 months.
Deletion: You can ask us to delete the personal information we have collected from you.
Opt-out of Sales: If we sell your personal information, you can opt-out. In addition, if you direct us not to sell your personal information, we will consider it a request pursuant to California's "Shine the Light" law to stop sharing your personal information covered by that law with third parties for their direct marketing purposes.
Nondiscrimination: You are entitled to exercise the rights described above free from discrimination. This means we will not penalize you for exercising your rights by taking actions such as denying you services; increasing the price/rate of services; decreasing service quality; or suggesting that we may penalize you as described above for exercising your rights.
How to Exercise your Rights
You may exercise your California privacy rights by contacting us by phone at (949) 465-0900 or by email at email@example.com.
Only you, or a person you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. We will need to confirm your identity and California residency to process your requests to exercise your information, access, or deletion rights. We cannot process your request if you do not provide us with sufficient detail to allow us to verify your identity and understand and respond to the request.
You may only make two requests over a 12-month period. FUTEK will respond to your request within 45 days of receiving the request and will provide information from the 12-month period prior to your request. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.
FUTEK's Right to Deny your Request
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to: complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you; detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities; debug products to identify and repair errors that impair existing intended functionality; exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided by law; enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us; comply with a legal obligation, exercise or defend legal claims; or make other internal and lawful uses that information that are compatible with the context in which you provided it.
Rights for Individuals Within the European Economic Area
FUTEK collects its users' personal information who reside within the EEA who access FUTEK's Website for the following reasons:
Right to Withdraw Consent
You have the right to withdraw your consent to any processing that we conduct solely based on your consent (such as sending direct marketing materials to your personal email account). You may withdraw your consent to marketing activities by following the instructions on any marketing emails, or contacting firstname.lastname@example.org.
International Data Transfers
FUTEK does not engage in automated decision-making.
Controller of Personal Information
FUTEK is the "data controller" when processing personal information.
Individual Rights for Consumers in the EEA
All individuals residing with the EEA have the following data protection rights:
When we receive a request to exercise one of these rights, we will indicate what personal information we require from you to validate your identity. We will also provide information on the action we intend to take in accordance with applicable law.
We will respond to your request as soon as possible and no later than 30 days from receipt of the request. In certain circumstances, this time may be extended by an additional two months, for example where requests are complex or onerous. You may always contact us at email@example.com. If you believe our collection and processing of personal information violates applicable law, you may submit a complaint with a supervisory authority.
If you are located in the European Economic Area ("EEA") and have questions or concerns regarding the processing of your personal information, you may contact FUTEK by email at firstname.lastname@example.org.
Effective Date: January 22, 2020